Grounded AI chatbots, built from your own knowledge.
Elennai lets you build AI support chatbots from the knowledge you already have - your docs, your FAQ, your Notion, your Drive. One bot, everywhere your customers are: your website, Slack, or your own app. And when an answer is not enough, it can guide the visitor through the steps on your site.
Answers from your real content, not a generic AI.
One account, many bots
Run a support bot on your website, a sales bot on your pricing page, and an internal bot for your team - each with its own personality, knowledge, and analytics. All under one bill.
Finds the right answer, every time
Smart search handles both exact wording ('order #1234') and natural language ('where's my parcel?') - so your customers don't have to phrase questions like a search engine.
Instant replies that never overflow
Answers stream in real time so customers don't stare at a loading spinner. The bot keeps conversations focused - old messages drop off so it never loses the plot mid-chat.
Plugs into the tools you already run
Hook the bot up to your CRM, your order system, or any internal API. It can fetch live data and answer with up-to-the-minute information - safely, scoped to your account only.
Feed the bot from wherever your knowledge lives.
Documents and FAQs
PDF, DOCX, Markdown, plain text, FAQ pairs, web pages. Drop them in once and your bot picks them up. EU-hosted storage from upload to answer.
Notion
Connect once, pick the pages you care about, done. Edit a page tonight - your bot has the new version by morning.
Google Drive
Read-only access to the folders or files you choose. Update a Doc, Sheet, or Slide and the bot stays in sync - no re-upload, no copy-paste.
Your databases and APIs
Hook the bot up to your CRM, your order system, or your internal database. It can answer with live, up-to-the-minute information - safely, with no model-written SQL.
One bot, everywhere your customers are.
Built-in chat tester
Try the bot inside the dashboard before you put it in front of customers. See what it answers, what sources it used, and tweak until it sounds right.
Website widget
One line of code on your site. Works on any framework or no framework at all. You control which pages it appears on and which it doesn't.
Slack
Drop the bot into your team's Slack. It answers @-mentions, handles DMs, and threads its replies - same knowledge as on your website.
REST API
Embed the bot in your own app, a mobile experience, or your support tool. Programmatic access with the same answer quality everywhere.
Best fit
- SaaS and B2B product teams shipping support automation on their own site
- Internal ops, HR, and IT teams that want a single grounded answer surface
- Documentation-first orgs that already write in Notion or Drive
- Agencies and consultancies running bots for multiple clients - one workspace per client
- Teams that need EU data residency without a custom procurement cycle
What you get
- A live bot in an afternoon, not a quarter
- Source attribution on every answer - you can audit what the bot read
- An admin CRM over every conversation across every channel
- EU hosting, encryption at rest, and GDPR-ready DPAs from Pro upward
- A public roadmap you can vote on - we ship what you ask for
Scales with you, without rewrites.
| Layer | Default | Opt-in |
|---|---|---|
| Search | Hybrid (meaning + exact match) | Pick one or the other |
| Cache | Built in | Redis for multi-server setups |
| Rate limiting | Built in | Redis for shared limits |
| Background processing | Built in | External queue for high volume |
| File storage | Cloudflare R2 (EU jurisdiction) | Any S3-compatible bucket |
| Knowledge sources | Website crawler, Notion, Drive, HubSpot, PDF, DOCX, paste, URL, FAQ | Custom parsers on request |
| Channels | Website widget, Slack, REST API | Built-in chat tester |
| Billing | Stripe | Invoiced on Scale |
What we won't compromise on.
Privacy is the foundation
We have no in-house ML pipeline that touches customer content, and we never send your content anywhere to train anything. What Google Cloud may do with what we send it is governed by its terms for that service, and we will publish the applicable clause on our sub-processor page.
Your workspace is yours alone
Every query, every chat, every document is scoped to your account. Cross-tenant access is impossible by design and tested on every build - your data never sits next to anyone else's.
Your data, your choices
Export everything any time - chats, docs, settings - from the dashboard or the REST API. Hosting, storage, and integrations all stay swappable behind clean interfaces, so you keep your options open.
Docs that stay current
Every change to the product comes with updated documentation in the same release. You'll never read about a feature that doesn't exist, or miss one that does.
See it on your own docs.
Permanent Free tier for solo builders - 100 chats per month, no card. Pricing scales with traffic when you're ready to ship the bot to customers.